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Better Incident Management.

When docs, spreadsheets and emails just don't cut it... Report, Respond and Share effectively with our Incident Management Module.

Incident Management Module

In sports and community clubs, managing safeguarding incidents or concussions is a daunting responsibility. The stakes are high – whether it’s the safety of children, the mental health of players, or the legal ramifications of mishandling incidents.

What happens when incidents aren’t reported properly, or worse, fall through the cracks? Delayed responses can lead to increased risk, reputational damage, or legal consequences. It becomes an overwhelming burden for administrators and coaches, who already wear so many hats. When incidents are mismanaged, the trust between members, players, and clubs begins to erode. Concussion risks, especially, can impact lives long-term if mishandled.

Our Incident Management Module is designed to simplify, standardise, and streamline incident management, so you can focus on safeguarding your community. Reporting, tracking, and responding to incidents has never been easier, simplifying compliance, strengthening safeguarding policies and procedures, and building trust that members and stakeholders place in your club. 

When incidents are mismanaged, the trust between members, players, and clubs begins to erode.

Empowering clubs, leagues and organisations to:

  • Proactively report incidents, safeguarding concerns, or concussion-related events
  • Systematically track each incident’s status and resolution progress
  • Respond effectively with pre-defined workflows and best practice guidance
  • Access insights through detailed analytics, ensuring compliance and continuous improvement

Whether you’re managing a concussion protocol, handling a child safeguarding issue, or responding to a general safety concern, our incident management module provides the tools to document, address, and resolve incidents systematically.